Customer Service Executive In Wipro BPO Solutions Pvt Ltd

Experience:0 – 1 Year

Job Title:Customer Service Executive

Location: Belapur

Education:UG – Graduate – Any Specialization, Diploma – Any Specialization, PG – Any Specialization

Name Of Company:Wipro BPO Solutions Pvt Ltd

Job Description:

Principal Job Responsibilities:

Quickly and accurately performing multi-tasks like documenting information, seeking information, problem solving and researching on data

Demonstrate strong work ethics by maintaining confidentiality of information

Ability to learn and apply detailed procedures

Working effectively as a team member and facilitate cooperative environment

Desired Profile:

Skill & Job Requirements:

Call Center Experience, Customer Service Skills

Any undergraduate, graduate, post graduate, diploma or equivalent

Previous experience in the health care/financial back office processing is preferred

Any health care/financial back office experience

Age between 18 yrs – 55 yrs

Willing to work in continuous night shifts

Critical Skills Required:

Above average communication skills

Typing speed:min.30 wpm with min.90% accuracy

Analytical skills:15/30 Reading & comprehension:7/15

Excellent keyboard skills especially with the number keypad

Comfortable with basic Arithmetic

Good logical and analytical reasoning

Good to Have Skills

Excellent Typing Speed

Company Profile:

Wipro BPO Solutions Ltd. is India’s leading third party offshore BPO (Business Process Outsourcing) provider with a full spectrum of BPO services. The Company Headquarters are located in New Delhi, with six state-of-the-art facilities in Mumbai, Pune, Chennai & Kolkata and global offices in US, UK and Canada. Wipro BPO provides a broad range of services from customer relationship management, back office transaction processing to industry specific solutions. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships. This involves a phased approach towards process standardization, process optimization and process re-engineering.

Contact Details:

Executive Name:HR

Address:

Wipro BPO Solutions Ltd

Wipro BPO, Tower7, 3rd Floor,

Above CBD Belapur, Station,

CBD Belpur, Navi Mumbai,

Mumbai,Maharahstra-400706,INDIA

Telephone:91-22-30954029

Reference ID:Job Code B9525

Posted in: Wipro BPO