Experience:0 – 3 Years
Job Title:Technical Support Officer
Location:Pune
Education:UG – Graduate – Any Specialization, PG
– Any Specialization
Name Of Company:CONVERGYS India Services Pvt Ltd
No. Of Openings:22
Job Description:
The candidates role is a customer-facing role, i.e. the first point of
contact for all enterprises
Customers will require assistance with a wide range of queries, including:T/S
on Windows 2003, 2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007,
IIS, ISA, Share Point. These also include Cluster 2003, Cluster 2008, Hyper V,
WDS, NLB & PKI.
This is a 100% Technical process.
Courteous with strong customer service orientation
Desired Profile:
Eligibility :
Should be a graduate. (Engineers preferred)
MCP (70/290) (Required), MCSE (Preferred) Certification
Prior experience in Windows Server Support
Basic Network Communication Knowledge
Understanding of Windows 2003 & 2008.
Understanding of Active Directory, DNS, DHCP and Domain Environment.
Should be ok with a 9 months Financial Bond.
Excellent Communication Skills
Flexible with rotational shifts and 24/7 work environment.
Company Profile:
Convergys Corporation is a global leader in providing customer care, human
resources, and billing services. Convergys combines specialized knowledge and
expertise with solid execution to deliver outsourced solutions, consulting
services, and software support. Clients in more than 70 countries speaking
nearly 35 languages depend on Convergys to manage the increasing complexity and
cost of caring for customers and employees. Convergys serves the world’s
leading companies in many industries including communications, financial
services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company.
Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees
in 77 customer contact centers, three data centers, and other facilities in the
United States, Canada, Latin America, Europe, the Middle East, and Asia.
Walkin:
Date:26th April, 2011 to 30th April, 2011
Time:11 am to 7 pm
Contact Details:
Executive Name:Austin
Address:
Convergys,
RMZ Westend, DP Road,
Aundh, Pune
(Near McDonald’s)
Telephone:9923000644
Email Address:austin.fernandes2@convergys.com
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