Experience:0 – 4 Years
Job Title: Customer Care Officer
Location: Gurgaon
Education: UG – Any Graduate – Any Specialization,B.A – Any Specialization,B.B.A – Management,B.Com – Commerce,B.Tech,B.E. – Any Specialization,BCA – Computers
Compensation: HUGE INCENTIVES+ JOINING BONUS+ HANDSOME SALARY
Name of the Company: CONVERGYS India Services Pvt Ltd
No Of Openings:1000
Job Description:
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Meet customer requirements through first contact resolution.
Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work and update customer file.
Desired Profile:
Graduates with good communication skills.
Undergraduate with 1 year International Bpo Experience.
Company Profile:
Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 77 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia.
Walkin Date: Directly
Contact Details:
Executive Name: Kim Malhotra
Venue:
Convergys India Service,
C54 5th Floor Himalaya House
Opposite to Antriksh Bhawan on Kasturbha Gandhi Marg
Connaught Place
Delhi/NCR
Telephone: 8860634829
Email ID: kim.convergys@gmail.com
Job Title: Customer Care Officer
Location: Gurgaon
Education: UG – Any Graduate – Any Specialization,B.A – Any Specialization,B.B.A – Management,B.Com – Commerce,B.Tech,B.E. – Any Specialization,BCA – Computers
Compensation: HUGE INCENTIVES+ JOINING BONUS+ HANDSOME SALARY
Name of the Company: CONVERGYS India Services Pvt Ltd
No Of Openings:1000
Job Description:
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Meet customer requirements through first contact resolution.
Confirm customer understanding of the solution and provide additional customer education as needed.
Prepare complete and accurate work and update customer file.
Desired Profile:
Graduates with good communication skills.
Undergraduate with 1 year International Bpo Experience.
Company Profile:
Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 77 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia.
Walkin Date: Directly
Contact Details:
Executive Name: Kim Malhotra
Venue:
Convergys India Service,
C54 5th Floor Himalaya House
Opposite to Antriksh Bhawan on Kasturbha Gandhi Marg
Connaught Place
Delhi/NCR
Telephone: 8860634829
Email ID: kim.convergys@gmail.com
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